• Customer care Customer care

Our Customer Care team provides fast, detailed responses to your questions 24 hours a day! Email responses are guaranteed within 36 hours, however in most cases you will receive your answer within 12 hours. Simply fill out the form below to send an email directly to our Customer Care team.

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  • Book online or over the phone!
  • Our call center is open 24 hours, 7 days a week, to help you make a booking and/or for customer service.
  • Please note that our call center hours are subject to change.
  • Call us at
  • tel. +82 2 318 0425
  • e-mail.